Reviews

2019-06-05
Ming is a terrific person to work with. He is honest, punctual, extremely conscientious, and does everything that he can to satisfy the homeowner. The work that he and his crew did in removing our old roof and putting up a new one was outstanding. Equally important, they did an excellent job of cleaning up our property after the work had been completed. In fact, they left the property in better condition than before they started their work! I highly recommend Star moon.
Josie Tang
2019-11-23
Variety of top quality shingles to choose from. Joyce and her team is efficient with great workmenship. Warranty is great with a amazing price. Highly recommended.
Vinh Tang
2019-11-19
Amazing work with quality materials for a fair price and decent warranty. Highly recommended.
Soo-lai Chu
2020-02-22
They were quick to respond and roof leak was patched to prevent any more leaks.
Sameer
Got roofing done from Joyce and team. Pricing was good and quality seems to be good so far. Joyce is the one who handles the front end of the company and her husband does the actual roofing work.
Josie T
Fantastic workmanship with great quality and price. Had the old shingles repairs and re-caulked. Joyce and the team is efficient and on point. Highly recommended.
Ali
If you are looking for reasonable price,good workmanship and peaceful job environment I absolutely recommend this company. I recently found this company at HomeStars. Joyce is very polite customer service and Lee is very expert and detail oriented job sight supervisor,other coworker also are quiet and hard worker. Happy to work with this company.
Jennifer
I hired Star Moon Roofing for replacing the shingle roof at 171 Carolbreen sq. We struggled for choosing the colour. Joyce showed me a lot of pictures of the new roof they have done before. Mr. Lee showed me the different shingle pieces. They also walked around the neighbourhood with us and pointed out the different colour of the roof. They did extra works on our roof, which is beyond the contract. Lee bought the metal vents for us right away just because we told them we were worried about animal bites. The job was well done! The price was fair compared to another company.
Angela
After calling around to find a professional roofing service with extensive experience to do my dad’s roof on an old home, I finally decided on Star Moon Roofing. Joyce who respond to my call was friendly, knowledgeable and very accommodating. The company follow through on all agreements made and even surpass expectations. The job was done very quickly in one day even though we thought it would take two days to finish. We were very impressed with how clean the yard was when the job was finished. Lee and his crew did a fantastic job!! Some of my neighbours have been enquiring about their work. I will definitely recommend their services. The price was fair too!
Sergiy
We definitely recommend this company for any roofing job. Here is why. Our old townhouse has combination of flat roof and steep shingled ridge at the front, common for East Toronto architecture. On top of that there are no driveway, only pedestrian walk from street to both front and back of the house, so lots of hauling involved. When I placed blanket request for quote on Roofing.ca and Homestars, few companies responded they are not interested. But Star Moon Roofing representatives was here next day, inspected the roof and give very reasonable estimate and possible work date. And they did not disappoint us. Team was on site exactly at time appointed, have front yard plants protected first thing before they start to work. Job has been done very efficient way, nice and clean. They did remove all old deposits from the roof and install new roof. We were presented with pictures of all stages: wooden boards clean of all old staff, first layer and final view of the roof after job was finished. Then team has removed everything from the site and use dust blower as final step, so they left site cleaner then it was before they arrived. Very nice job indeed.
Wang.cliff
Needed to add a vent on the roof for second floor washroom fan. Price was fair compared to other companies I've asked for quote. Booked a time same week and they arrived on time. They were very quick to help me install the vent on the roof and later told me my sky light could use chaulking (as the old chaulk has visible cracks) and rechaulked my skylight at no charge. Honest guys just want to do good work at fair prices. Thank you!
Mei Na
Star Moon Roofing was hired for installing leaf guard for our roof. I wanted to buy the material by myself. They provided useful information and told us where we could buy the material with the lowest price. They cleaned the leaves and installed the leaf guard. After they finished the job , they help us to check the roof condition and gave us their professional opinions . They did extra and valuable work for us , very friendly . I highly recommend and will work with them in the future .
janinedruery
Hired this company to replace our roof. They did a good job and did it very quickly. One full day of work. Very nice and courteous and always returned our messages quickly.
Tracy
We had our roof done this week, smoothly and efficiently. Very pleasant experience, owner’s very care about the business and customer’s feeling, addressed our concern and provided thoughtful suggestion. They also go extra miles and helped us with other small requirements. Appreciate for the effort and will work again for future opportunities. Highly recommend!
Mal
At the start of this review, I must take the opportunity to thank HomeStars for arranging our association with Star Moon Roofing. I can say here and now, that, should a roofing problem arise for any of our family, friends and valued associates, Star Moon Roofing will surely be the company of choice and the first call made. My senior mother’s house was built in the fifties; and the roof shingle had one replacement sometime in the 80s. When some water started dripping along a seam in one of the bedroom ceilings during a recent serious storm, it was clear another roof job was in order. My request at HomeStars produced three callbacks; and to our great good luck one of them was Star Moon Roofing. Joyce and her husband Li came the following day to calculate an estimate which proved to be the best, by far, of the three companies that had a look at the house and the job. Administrator Joyce provided a good selection of shingle colour and quality, and was careful to make sure that we understood areas that might need to be addressed once the old shingle was off. There was never an instance of “up-selling”, or whatever the loathsome practice is called, not once. Joyce simply and clearly provided a detailed and very reasonable estimate. She was patient, respectful and very kind with both my mother and me; and, having eventually received the go-ahead, she promised that the crew would come at the nearest opportunity - which, weather wise, was exactly one week later. Li and his crew arrived on the dot, at the agreed-to time. They carefully covered garden beds, moved floral containers to safety; and had men, tools and materials on the roof in minutes. By the afternoon my mum’s house had new shingles and new eavestroughs; and the carport roof had a small section that Li generously repaired, having noticed a problem there while he was on the roof of the house. The driveway, patio and garden were spotless, with no damage and not a nail and not a scrap of shingle or other material anywhere. I could not be happier with the work Li and his crew did; or with Joyce who was very kind, patient and helpful with this old retiree’s worries and online shortcomings. Not only did Star Moon Roofing do an outstanding job - providing us with a spanking new roof that will last us as long as we will ever need it; they did it at the best price, and they did it graciously and respectfully. In an age where stories in the news of seniors being taken advantage appear so regularly, they have boosted our faith in tradespeople wonderfully. I recommend this company wholeheartedly and unhesitatingly. Thank you, Joyce and Li. You and Star Moon Roofing deserve every undoubted success.
Tanya
We had a leaky roof in 2 places on the front of our house and we got quotes from several different companies we found on HomeStars. Star Moon was one of the companies that answered almost immediately and came to give us a quote I think the very next day. When they first arrived, they went up to examine the roof and took pictures of the damage, and then explained to us everything that needed to be done before giving us a quote. Their quote was very reasonable, they use Certainteed shingles (which are - according to industry professionals - superior to the other major brands out there), offered a 15-year workmanship guarantee and wrote out everything that they would do in detail on an order form . They were able to start the next day and they matched the shingle colour (we live in a semi) to our neighbours perfectly! When they finished the work, they did an excellent job cleaning everything up and I couldn't even tell they had been there! (except for the brand new roof, of course!). Joyce and her husband were pleasant, professional and accommodating every step of the way. We highly recommend them! Thank you Star Moon Roofing!
Romeo
Job well done and they know how to do it properly. They recomend the best vent that you can use...I can highly recommend this company
Renato
Star Moon Roofing provides a good quality service with valuable and competitive prices. They installed the iron vents and leaf guard for me no additional costs. I also recommended my son and my brother-in-law to them. They consisted good quality work. I strongly recommend it to everyone who needs to replace their roof.
Debbie Tavares
Star moon responded very quickly and sealed the deal by offering the best material at a great price. They are Very organized professionals, worked fast and hard and cleaned up everything quickly. I am very satisfied and happy I hired them and recommended them highly to others.
Shu
First saw this Roofing company from a Door Hanger Ad, contacted them & gave me a Free estimate. He immediately recommended the Certainteed Brand of shingles & was the lowest price among a couple of other choices I've had free estimates from. So I was a little skeptical at first, but the finished roof was really professionally done exactly like the sample pictures on their website: all shingles are aligned, overlapping neatly, corners are clean, all the air vents are replaced & removed 2 layers of old Shingles (which I didn't know I had on my roof). He also removed a bunch of old DirectTV dishes on my roof & fixed a loose piece of Siding all free of charge! I highly recommend this company for anybody who wants a quality roofing done right for a low price!
Mr. Ho
Had my whole roof replaced and very impressed with workmanship and crew. Job done professionally and removal of debris immaculate in 8 hrs time frame. Happy with the Landmark shingles recommended. Price quoted was the lowest from others and well worth the value. Highly recommend!
Jenny
Reasonable price. A professional team: hardworking & know-how. Organized & efficient. Job well done: super neat & clean! Very polite and reliable people to work with. I would highly recommend!
Franco
They started on time. They moved out patio set and flower pots. Cleaned up everything after work done. Nice job. Nice people. They have wsb insurance. Price was good. One of the lowest quote I got.
Ronnel
Nicely done and neat. Very friendly and professional workers. Very impressed about the job. Well done. Thanks
Mr. T
Hello Mr and Mrs Lee You had definitley meet and exceed my expectation . From the begining you stood by your quotation , offering competative price with top quality shingles , your crew is well organized and took time to clean up the place . Very. Impressive.
Sandracavicchia
Joyce and Li were incredible to work with! I am a business person myself so I can appreciate their hard work. Joyce’s administrative work was organized and punctual, and Li and his crew were just as concise and organized in their manual labour!! They left without a trace of materials behind, except for a perfect meticulous brand new roof!! Don’t hesitate to use their services, they are truly very professional!! Thank you so much Joyce and Li! Sandra
Tracy
THEY DID GREAT WORK - FAST CLEAN AND FRIENDLY PROFESSIONAL WORKERS.THEY COMPLETED THE PROJECT ONLY IN ONE DAY.
Ken
These roofers came to give us a quote shortly after we called. We felt the price was reasonable and made a deposit immediately. They were very pleasant and helpful with the selection of color and the quality of the shingles. Did excellent job and showed us pictures after work was completed. Highly recommended!
Lore
Very fast, personable, responsive. Hard working and affordable. Some damage to surrounding areas which they fixed promptly. Highly recommended